Sunday, January 4, 2009

Post-installation Setup for CUPS

When lauching CUPS admin page first time after installation, some configuration needs to be done.

First, an AXL account needs to be created on CUCM. Create an application account, call it 'AXL' and create a group 'AXL', and assign 'Standard AXL API Access' role to the group. Assign the application user to the group.

Next, on CUPS, put in the CUCM publisher address, the AXL account info just created, and the security string configured when installing CUCM. Personally, I prefer to use the same key when installing CUCM and CUPS.

After completion, the user database should be synched with 'Sync Agent'.

Saturday, January 3, 2009

What after My CCIE Routing & Switching

I failed my CCIE Lab in June last year, on some really complicated topic even Cisco didn't recommend the way to do it, and I took it again in August. Finally I got my CCIE number. After all these years I've been working as a network engineer, I did it.

I was thinking about changing a job after I received my certificate, but, just not the right timing.

So I decided to take my next level -- CCIE Voice. Cisco is going to change content of the exam, which makes more sense. 6608 E1 blade for Catalyst 6500 switches is not on the list, which is a good news. In real world, my company replaced 6608 blade with CMM for most of the major sites, because only CMM is supported under native IOS. After UCCE is deployed, even the CMM will be replaced with 3845 ISRs.

My company is through the testing phase of corporate IM and unified communications, and currently, we are testing integrating MOC with CUPS (Cisco Unified Presence Server), and upgrading CUCM to version 7. So I got some exposure to the new version of the applications.

Meanwhile, my company is deploying UCCE (Unified Contact Centre Enterprise), so CUPS is heavily depended upon.

So, I decided to build my own lab. In my previous post, I mentioned I fixed a Quad-Core computer with 4GB memories, and recently, I upgraded the RAM to 8GB. It took me two days for the upgrade. I ordered additional 4GB RAM from ebay, and after I installed them, the OS crashes all the time. It took me some time to realize that it was the problem of BIOS firmware. To update BIOS firmware, floopy drive is needed. The problem was I didn't buy the floopy drive. Luckily, the mother board supports booting from USB drive. It took a while to create a USB boot disk with upgrading software and new BIOS firmware. The rest is just easy. Anyway, with the new RAM, I am able to install the new applications.

I started with installing CUCM 7 on the vmware server. I ran into some small problems when installing it, but after googling for some topics, problems gone. The trick is when setting up the vmware image, better choose IDE rather than SCSI.

Then I installed CUC 7 (Cisco Unity Connection) on another vmware server. After logging into the admin page, I found out that no service is enabled. Then I realized when choosing the country, I chose Australia instead of leaving it as default. I didn't want to reinstall it, so I downloaded the Locale file for Australia. After updating the OS, I was happy.

Installing CUPS 7 (Cisco Unified Presence Server) was quite smooth, but you need to run post installation setup the first time you lauch the application. I will cover it on later post.

The last bit was to install IPCC Express 7. Only after booting up the vmware server, I realized that it is some application running under Windows Server 2003 Standard. I tried the Windows 2003 server for the testing, not working. It requires Cisco supported platform. So I got the Cisco MCS 2003 OS image, and installed it, and then everything started working.

Another trick I forgot to mention is when configuring vmware, configure the memory to be 2GB. And after the installation, you can thrink down the memory size.

Now the four vmware servers running beautifully on my computer.